About Us

About us

What Drives Us as an Organization

We are driven by our Unique Vision and Strong Mission in attaining the Goals of our Organisation and Stakeholders.

Our Mission Our Vision Our Values

To provide reliable and sustainable Internet connectivity and other Converged ICT Solutions to Government, Academic, Research and Education Institutions.

Digitally enabled Government, Academic, Research and Education Institutions by 2030

It is our uniqueness that has made us the only organisation to subscribe to the CAIT Principles: Client Centric , Accountability, Innovation and Teamwork.

12
years of existence
Our promise to you.
Provision of world class services that are second to none; with service excellence and customer satisfaction at the centre of our growth.
Who We Are

Our Executive Summary!

Established in 1997 by the Government of Zimbabwe originally to provide internet connectivity to the government, the academia and research sectors, ZARNet’s success  is associated with commitment to its embracing of modern technologies and world class standards that have resulted in our provision of unparalleled ICT services to our stakeholders. We are a nationally accepted reference for stable and reliable corporate internet services.

ZARNet’s strength is built on solid partnerships established in the industry through ICT linkages. With service excellence and customer satisfaction at the centre of our growth we are committed to providing world class services that are second to none.
We remain an acceptable referee to the academic and research sector, then established in 1997 by the Government of Zimbabwe. ZARNet has provided cutting edge technology in its mandated sectors resulting in improved quality of research, academic output and educational development. By committing your school, university and research institution to getting ZARNet services you are making a giant leap into the digital world that will make a complete change to the quality of your output.

Company Values!

Our actions and motivations will be driven by the following principles:

CLIENT VALUE CREATION
ACCOUNTABILITY
INTEGRITY
TEAMWORK
INNOVATION

Mandate and Licencing

The Zimbabwe Academic and Research Network (ZARNet) was birthed in 1997 through the Research act of 1986, under the Research Council of Zimbabwe to provide Internet and ICT services to the academic and research sector which include kindergarten schools, primary schools, secondary schools, vocational training colleges, university, tertiary colleges, research Institutions, government institutions, and affiliate institutions. ZARNet operates as Zimbabwe’s National Research Education Network (NREN) by holding a special category Internet Access Provider (IAP) class A licence specific to ONLY servicing the academic and research sectors. ZARNet is by virtue of this licence compelled to provide services on a cost recovery basis and not on a profit making basis. ZARNet is in the process of becoming a member of Ubuntu Alliance which is a network for NRENs